{"id":2622,"date":"2026-05-16T05:06:30","date_gmt":"2026-05-16T05:06:30","guid":{"rendered":"https:\/\/adestenlodges.co.za\/?page_id=2622"},"modified":"2026-05-16T05:21:52","modified_gmt":"2026-05-16T05:21:52","slug":"faq","status":"publish","type":"page","link":"https:\/\/adestenlodges.co.za\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-1 .fusion-panel { border-color:var(--awb-color3); }.fusion-faqs-wrapper #accordian-1 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-1 .panel-title a{font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){}.fusion-accordian  #accordian-1 .toggle-content{font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: var(--awb-color7) !important;border-color: var(--awb-color7) !important;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: var(--awb-color4);}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color4);}.fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color4)!important;border-color: var(--awb-color4)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-2639 \"><span class=\"entry-title rich-snippet-hidden\">Location and logistics?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/adestenlodges.co.za\/index.php\/author\/admin_klx5c53p\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-16T05:13:34+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2639\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2639\" href=\"#collapse-1-2639\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Location and logistics?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2639\" aria-labelledby=\"faq_1-2639\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Please see our Google Address for location | Check-in \u2013 14h00 | Check-out \u2013 10h00 |<br \/>\nEco-friendly \u2013 We use septic tanks and battery power | Ensuring guest comfort \u2013 Clean and<br \/>\nhabitable accommodation | Security &#8211; Lies with each guest to be vigilant at all times and<br \/>\nreport any situation to management immediately | Fire \u2013 Note assembly point<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-2637 \"><span class=\"entry-title rich-snippet-hidden\">Policies and lodge rules?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/adestenlodges.co.za\/index.php\/author\/admin_klx5c53p\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-06-01T12:45:24+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2637\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2637\" href=\"#collapse-1-2637\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Policies and lodge rules?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2637\" aria-labelledby=\"faq_1-2637\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>| Noise &amp; Behaviour \u2013 Quiet hours between 21h00 &amp; 08h00<\/p>\n<p>| Prohibited items \u2013Weapons, explosives, illegal substances, no pets, among a few.<\/p>\n<p>| Liability &amp; damages \u2013 Guests are responsible for any damages to property &amp; Adesten Lodges aren\u2019t liable for lost \/ damaged<br \/>\nguest belongings<\/p>\n<p>| Property use &amp; entry \u2013 Solely on guest own risk waiving their right to sue Adesten Lodges, owner or any manager \/ staff for loss, damage, injury or death<\/p>\n<p>| No Smoking\u2013 A no smoking policy in rooms<\/p>\n<p>| Owner &amp; Management \u2013 Reserves the right to cancel a stay or evict unruly guests<\/p>\n<p>| There are more and if unsure, do ask us.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-2635 \"><span class=\"entry-title rich-snippet-hidden\">Pricing and what is included?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/adestenlodges.co.za\/index.php\/author\/admin_klx5c53p\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-29T21:19:41+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2635\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2635\" href=\"#collapse-1-2635\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Pricing and what is included?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2635\" aria-labelledby=\"faq_1-2635\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Please see our pricing in the various lodgings. Included: Queen beds and linens \/ Ice<br \/>\n(Limited) \/ Fire wood (Limited) &#8211; For more, see our amenities | What is not Included: Safes<br \/>\n\/ Mini-bar snacks &amp; drinks \/ Bathrobes &amp; slippers | If unsure, do ask us.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-2633 \"><span class=\"entry-title rich-snippet-hidden\">How do I cancel my booking?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/adestenlodges.co.za\/index.php\/author\/admin_klx5c53p\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-29T21:20:42+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2633\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2633\" href=\"#collapse-1-2633\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How do I cancel my booking?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2633\" aria-labelledby=\"faq_1-2633\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>To cancel your holiday booking, check your confirmation for specific instructions.<br \/>\nRemember and take note of specific time frame of booking cancellations are applicable \u2013 In<br \/>\nother words; shorter the notice \u2013 The more the cancellation fee is applicable (T\u2019s &amp; C\u2019s)<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-2631 \"><span class=\"entry-title rich-snippet-hidden\">What are the benefits of early bookings?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/adestenlodges.co.za\/index.php\/author\/admin_klx5c53p\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-16T05:11:37+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2631\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2631\" href=\"#collapse-1-2631\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What are the benefits of early bookings?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2631\" aria-labelledby=\"faq_1-2631\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Booking early for any holiday stay is beneficial for securing better prices, especially on<br \/>\nflights, premier accommodation and rooms, especially crucial for peak seasons and local<br \/>\ncalendar dates for festivities and school holidays.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-2629 \"><span class=\"entry-title rich-snippet-hidden\">What is the lodgings rate and other fees?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/adestenlodges.co.za\/index.php\/author\/admin_klx5c53p\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-16T05:11:21+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2629\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2629\" href=\"#collapse-1-2629\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What is the lodgings rate and other fees?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2629\" aria-labelledby=\"faq_1-2629\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>The following rates are applicable: Villa \u2013 from R1,450 per room per night | Vogue \u2013<br \/>\nfrom R1,250 per room per night | Value \u2013 from R950 per room per night &#8211; Tourism Levies on<br \/>\nrequest and no other fees i.e. lodge services, or any use of amenities are to be presumed<br \/>\nincluded in unit.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-2626 \"><span class=\"entry-title rich-snippet-hidden\">How to make a direct online reservation?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/adestenlodges.co.za\/index.php\/author\/admin_klx5c53p\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-16T05:07:41+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2626\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2626\" href=\"#collapse-1-2626\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How to make a direct online reservation?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2626\" aria-labelledby=\"faq_1-2626\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>On this website, go on booking, select your lodging, choose dates, enter contact info and<br \/>\ncomplete confirmation in order to arrange payment method directly with lodge<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat button-large button-default fusion-button-default button-1 fusion-button-default-span \" style=\"--button-border-radius-top-left:0px;--button-border-radius-top-right:0px;--button-border-radius-bottom-right:0px;--button-border-radius-bottom-left:0px;--button_margin-top:12px;\" target=\"_self\" href=\"https:\/\/adestenlodges.co.za\/index.php\/contact\/\"><span class=\"fusion-button-text fusion-button-text-right\">Connect With Us<\/span><span class=\"fusion-button-icon-divider button-icon-divider-right\"><i class=\"icon-hotel-angle-right-solid\" aria-hidden=\"true\"><\/i><\/span><\/a><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-2622","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/adestenlodges.co.za\/index.php\/wp-json\/wp\/v2\/pages\/2622","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/adestenlodges.co.za\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/adestenlodges.co.za\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/adestenlodges.co.za\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/adestenlodges.co.za\/index.php\/wp-json\/wp\/v2\/comments?post=2622"}],"version-history":[{"count":4,"href":"https:\/\/adestenlodges.co.za\/index.php\/wp-json\/wp\/v2\/pages\/2622\/revisions"}],"predecessor-version":[{"id":2642,"href":"https:\/\/adestenlodges.co.za\/index.php\/wp-json\/wp\/v2\/pages\/2622\/revisions\/2642"}],"wp:attachment":[{"href":"https:\/\/adestenlodges.co.za\/index.php\/wp-json\/wp\/v2\/media?parent=2622"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}